Microsoft Teams Chat history keeps showing in search result in Outlook

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New Contributor

Hi! Anyone who experienced when user tried to search the name in the outlook it shows the teams chat history whether using "All Outlook Items" or "Current Mailbox"? I already tried the following but no luck:

 

  1. Create a new profile
  2. Deleted all old profile and created a new one again
  3. MFC MAPI Teams chat folder PR_ATTR_HIDDEN already set to True
  4. Set up the account to another machine but still the same
  5. Ran scanpst.exe to fixed all outlook damages corruptions but still the same
  6. Checked OWA and Teams chat history is unsearchable

The only thing work is when I set the account to online mode and tried to search and I can't find the teams chat but I can't suggest to user this. Do you have guys any suggestion?

2 Replies
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@jhodie Did you find a solution to hiding the teams chat history? I also have a customer wanting to get rid of it and was going to go straight to a profile reset but read your post.

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@matPainter@jhodie ,

 

This issue should be mitigated by late October 2020.  Teams will be moving the teamchat folder contents to a non IPM Tree folder so that it will stop being indexed in search results in Outlook.