Forum Discussion
Microsoft Teams Chat history keeps showing in search result in Outlook
The reason TeamsMessagesData folder would not have been moved is if there was any policy set that prevented items from being deleted. For example, a retention policy could have prevented deletions.
From my notes the only workarounds would be searching using "Current Mailbox" or "All Mailbox" scoped searches, or searching in the relevant module (Calendar, People, Tasks) for those items.
jhodie Did you find a solution to hiding the teams chat history? I also have a customer wanting to get rid of it and was going to go straight to a profile reset but read your post.
Gabe_BrattonMicrosoft
matPainter, jhodie ,
This issue should be mitigated by late October 2020. Teams will be moving the teamchat folder contents to a non IPM Tree folder so that it will stop being indexed in search results in Outlook.
Hello,
I found in another thread that the folder for Teams Chat history has been changed to TeamsMessagesData and it is moved up into the root folder, which is above the information store for Outlook.
But still, one of my users is complaining about the same issue.
Whenever he is searching for any content in Outlook, the result shows the Teams messages also, which is making Outlook to freeze.
Is there any solution by means of any Registry level settings / something for NOT indexing this TeamsMessagesData folder.Thanks in advance.
- Gabe_Bratton
The reason TeamsMessagesData folder would not have been moved is if there was any policy set that prevented items from being deleted. For example, a retention policy could have prevented deletions.
From my notes the only workarounds would be searching using "Current Mailbox" or "All Mailbox" scoped searches, or searching in the relevant module (Calendar, People, Tasks) for those items.
