Forum Discussion

jhodie's avatar
jhodie
Copper Contributor
Jun 16, 2020
Solved

Microsoft Teams Chat history keeps showing in search result in Outlook

Hi! Anyone who experienced when user tried to search the name in the outlook it shows the teams chat history whether using "All Outlook Items" or "Current Mailbox"? I already tried the following but ...
  • Gabe_Bratton's avatar
    Gabe_Bratton
    Jun 11, 2021

    Prasobh 

     

    The reason TeamsMessagesData folder would not have been moved is if there was any policy set that prevented items from being deleted.  For example, a retention policy could have prevented deletions.

     

    From my notes the only workarounds would be searching using "Current Mailbox" or "All Mailbox" scoped searches, or searching in the relevant module (Calendar, People, Tasks) for those items. 

Resources