Microsoft Teams cannot create meeting notes for a meeting in the General Channel

Hi David_de_Jong,

To fix the issue with the specific Teams Channel where you are unable to create Meeting Notes, you can try the following steps:

1. Check Channel Settings: Ensure that the channel in question has the necessary permissions enabled for creating Meeting Notes. Only users with proper permissions can access this feature. To check the settings, follow these steps:
a. Go to the Teams interface and navigate to the problematic channel.
b. Click on the three dots (...) next to the channel name and select "Manage channel" from the dropdown menu.
c. In the Channel Settings tab, verify that the "Create and manage meeting notes" option is enabled. If not, enable it and click "Save."

2. Clear Teams Cache: Clearing the cache of the Teams application can resolve various issues. To clear the cache, follow these steps:
a. Close the Teams application completely.
b. On Windows, press Win + R, type "%appdata%\Microsoft\Teams," and press Enter. On macOS, open Finder, press Shift + Cmd + G, and enter "~/Library/Application Support/Microsoft/Teams."
c. Delete all the files and folders within the Teams folder. Note: This will not delete any of your messages or files stored in Teams; it will only remove the cache.
d. Restart Teams and check if the Meeting Notes functionality works correctly.

3. Try a Different Device or Browser: Sometimes, issues can be specific to a particular device or browser. Test the Meeting Notes functionality on a different device or using a different web browser to see if the issue persists. This will help determine if the problem is device/browser-specific or related to the Teams configuration.

You  can explore the link below to troubleshoot further:

https://support.microsoft.com/en-us/office/teams-and-channels-in-microsoft-teams-c6d0e61d-a61e-44a6-a972-04f2a8fa4155

By following these steps and reaching out to the appropriate support channels, you should be able to resolve the issue with creating Meeting Notes in the specific Teams Channel.