Mar 23 2017 01:56 PM
Mar 23 2017 01:56 PM
Am I the only one that experiences a lack of function in @mention people?
Every now and then, I have to restart M Teams because all of a sudden @ mention don't work. It just doesn't show anyone when I type @ and although the text appears bolded doesn't mention anyon till I restart the application and shows again suggestions when I start to type their names...
Mar 23 2017 02:53 PM
Jun 14 2017 02:40 PM
Same here. I noticed it usually happens after I press tab key. I expect the tab key to auto complete, but instead it messes up the @mention function.
Nov 07 2017 05:06 AM
Same problem for me. Restarting either desktop or web app does not cure. I have had this issue since yesterday despite numerous restarts. Undermines the whole goal of having my current project on Teams - we are trying to increase user buy in, but without getting mentioned in the message, most users I am trying to communicate won't ever see it.
May 25 2018 05:27 AM
We are having the same issue. Currently @ mention are only working for replys but not new messages.
May 27 2018 05:20 PM
Same here. For some channels the @mention is not working (this error appears randomly). Like Patrick Hofmann said, the mention works only in reply.
May 07 2020 03:24 PM
I Think I finally nailed this after 6 months of agony.
It comes down to the naming of files. If you use some local characters (mon-english) in the file name it does not work. If you rename the file to a strictly English name, it works again.
Wow, what a bummer.
May 11 2020 03:17 PM
@Søren Elisiussen I tried this with a test file using simple English and no symbols. I was still having issues. However, today I realized while I was testing with IT that I can @mention in a comment in a document in the web version of Teams accessed via Internet Explorer. However, I still can't @mention in a comment in the same document in Teams Desktop or the web version of Teams accessed via Chrome. What I really need is to be able to @mention in comments of documents in the desktop version of Teams.
Nov 30 2020 12:15 AM
@Jesus Nubiola I know this is an old thread. I have an issue where many in a team can @mention others but not one colleague. All other, as soon as @ is used, the list shows and we can add all but one. That person never shows up in the list, or can be added manually. The colleague is even a contact, yet the person is not able be @mentioned.
Any ideas to why?
Dec 03 2020 06:38 AM
@Søren Elisiussen Bump. Same thing for me. I can @mention all of my colleagues except for one. I have tried restarting teams. I've also tested with him that he is able to access the channel and the posts (he is). I am also able to successfully chat him.
Anyone know if there's a way to force MS Teams to do a refresh of the directory it's using to resolve the @mention names?