Forum Discussion
@ mentions not working (every now and then)
Jesus Nubiola I know this is an old thread. I have an issue where many in a team can @mention others but not one colleague. All other, as soon as @ is used, the list shows and we can add all but one. That person never shows up in the list, or can be added manually. The colleague is even a contact, yet the person is not able be @mentioned.
Any ideas to why?
Regards, Karljohan
Karljohan_Lundh The problem could potentially relate to special characters. Any special characters in the username?
Søren Elisiussen Bump. Same thing for me. I can @mention all of my colleagues except for one. I have tried restarting teams. I've also tested with him that he is able to access the channel and the posts (he is). I am also able to successfully chat him.
Anyone know if there's a way to force MS Teams to do a refresh of the directory it's using to resolve the @mention names?
john_hanrahan Bump as well. What was interesting for me is I was having an issue with using @mention in Teams for one specific user only. However, I was able to @mention that same person in another Team. Strangely, 2 days later, I am now able to @mention that user. I heard that there was an issue with Teams/Skype and am curious if that had anything to do with it.
