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Jesus Nubiola's avatar
Jesus Nubiola
Copper Contributor
Mar 23, 2017

@ mentions not working (every now and then)

Am I the only one that experiences a lack of function in @mention people?    Every now and then, I have to restart M Teams because all of a sudden @ mention don't work. It just doesn't show anyone ...
microsoft teams
Kim Whiteside's avatar
Kim Whiteside
Copper Contributor
Sep 18, 2019

In 2019, I am also experiencing this issue. Has it been resolved? 

  • Samer Rustom's avatar
    Samer Rustom
    Copper Contributor
    Nov 25, 2019

    I am trying to run the below in the commands box

    /mentions

    I am sure that my coworker has mentioned me with @ symbol in Teams. Kim Whiteside 

    • Søren Elisiussen's avatar
      Søren Elisiussen
      Copper Contributor
      May 07, 2020

      Samer Rustom 

      I Think I finally nailed this after 6 months of agony.

      It comes down to the naming of files. If you use some local characters (mon-english) in the file name it does not work. If you rename the file to a strictly English name, it works again.

      Wow, what a bummer.

      • Sheila_Leahy's avatar
        Sheila_Leahy
        Copper Contributor
        May 11, 2020

        Søren Elisiussen I tried this with a test file using simple English and no symbols. I was still having issues.  However, today I realized while I was testing with IT that I can @mention in a comment in a document in the web version of Teams accessed via Internet Explorer.  However, I still can't @mention in a comment in the same document in Teams Desktop or the web version of Teams accessed via Chrome.  What I really need is to be able to @mention in comments of documents in the desktop version of Teams.

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