Forum Discussion
LewisJFC
Jan 18, 2023Brass Contributor
Live captions not working in Teams (Potentially widespread issue?)
Hi all, hope you can help. I work for a local council in the UK's IT department and we were looking into why a particular user couldn't get live captions to work in Teams meetings/calls. All...
- Jan 24, 2023The issue is now resolved. It was fixed by Microsoft.
AnitaBMcG
Jan 19, 2023Copper Contributor
Yes I was on a teams meeting today 19 Jan 2023 with no live captions. 'Live Captions are not available, please try again later'
Would you please advise as I really need live captions for meetings at work.
Thank you
Would you please advise as I really need live captions for meetings at work.
Thank you
Sanie_Brock
Jan 19, 2023Copper Contributor
Some of us have successfully been using the workaround by joining MS TEAMS via your mobile app. Enable captions when you join from the mobile app. Live captions will also appear on your PC / laptop. It's a problem if you don't have the mobile app. This morning 1/19/2023 8:30 AM PST live captions were working for me. Maybe there's a rolling update? Not sure. I've seen posts that MS is aware and is fixing the issue. But still sucks for those of us who desperately need it!