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Live captions not working in Teams (Potentially widespread issue?)
Hi all, hope you can help. I work for a local council in the UK's IT department and we were looking into why a particular user couldn't get live captions to work in Teams meetings/calls. All...
- The issue is now resolved. It was fixed by Microsoft.
Any update....I am in the UK and same issue. It is a big issue for people that need them like me, as severely deaf.
If it was caused by an update, would telling my IT to roll back the settings to before 2 weeks ago help?
If it was caused by an update, would telling my IT to roll back the settings to before 2 weeks ago help?
I would have whoever manages your Teams Admin Center to do a ticket with Microsoft. There may have been a change to the default policy for meetings. My settings show that transcription is enabled, but defaults to off, but allows the user to override - meaning you can turn them on within the meeting by going to your meeting settings.