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silver_diamond's avatar
silver_diamond
Copper Contributor
Apr 07, 2020

Launch it Now link in browser does not work.

When I get an invitation to a meeting, I get a link that looks like this:

I click on it and browser window comes up that looks like this:

Then I click on the Launch it now, but it does nothing.  So effectively, when invitations to meetings are sent to me, I cannot join.  Why will the teams not start when clicking on Launch it now link?

 

Edit: some investigation shows that the link contains no address, see below:

 

 

 

 

  • silver_diamond 

    Make sure Teams is your default handler for all the types it is capable of. Settings->Default Apps->Defaults by Apps:

     

  • Nickl99's avatar
    Nickl99
    Copper Contributor

    silver_diamond 

    Make sure Teams is your default handler for all the types it is capable of. Settings->Default Apps->Defaults by Apps:

     

    • Grahmfs13's avatar
      Grahmfs13
      Icon for Microsoft rankMicrosoft
      Nickl99, how did you get into Setting and Default Apps? I am unable to find it via my Mac.
      • nlary's avatar
        nlary
        Copper Contributor

        Grahmfs13 I'm working on this too and not finding the starting place for those instructions either

    • Jolanx's avatar
      Jolanx
      Copper Contributor

      Nickl99 
      This solution did not work for me. I click a link, it opens a tab with gray background, nothing happens. Everything is set to default but Chrome will not pass the link.

      • denisdubois's avatar
        denisdubois
        Copper Contributor

        I ran into the same situation; I click a link, it opens a tab with gray background, nothing happens. Everything is set to default but Chrome will not pass the link.

         

  • Plan3tBob's avatar
    Plan3tBob
    Copper Contributor

    silver_diamond 

    Solution (that worked for me):

    I've had this issue for months... tried reinstalling and all sorts however reading some of the responses below lead me to my solution.

     

    As below:  Go to: [Settings] > [Apps] > [Default Apps]

    Note:  At this point I couldn't set the 'apps by protocol' because 'Teams' wasn't showing as an option to choose against each protocol.

    Instead: Next: I chose 'Set Defaults By App' and scrolled down to 'Teams'.  Clicking on 'Teams' gave me all the options that I could default 'Teams' for and I clicked them all.

     

     

    Now when I click on a Teams link in an email/web it works!

     

    Good luck and I hope this helps someone else too.

     

    • Nickl99's avatar
      Nickl99
      Copper Contributor

      Plan3tBob I did specify that 'Defaults by Apps', and my screenshot which you used, is that exact screen.

       

      My post should be marked as the solution. Dont be that guy who steals others good work and passes it off as your own!

  • Do you have the desktop Teams client installed? Clicking the link basically launches the desktop client, if you do not have it installed simply click the "Join on the web instead" button.

     

    P.S. The link doesn't "need" to have an address, it has an event handler attached to it that takes care of things. In other words that's not a problem.

    • silver_diamond's avatar
      silver_diamond
      Copper Contributor

      VasilMichev , yes I do have the team client installed.  What is interesting is that it does not work on my windows machine, but works fine on my Mac.  OK, so how does the link trigger the opening of MS Teams?  Are there configurations I need to check?

      • AWills's avatar
        AWills
        Copper Contributor

        silver_diamondSame thing is happening to all the laptops in our office so it is definitely a bug that MS needs to sort out.

  • Rob_Rising's avatar
    Rob_Rising
    Copper Contributor

    Any movement on this? Seeing the same functionality (or lack of) here.

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