Forum Discussion

  • Natalie_Ph's avatar
    Natalie_Ph
    Copper Contributor

    Darwin Jebhacurrently I am also having the issue where I cannot get past the page that asks me to download the app. I've tried to use the "request desktop version" method others suggested when entering the browser on my phones but to no avail. I even tried to cut out some of the URL's address because the Teams link gets tagged on with a new string of URL jumble once it opens up in the browser. That jumble included instructions for the browser to launch the app etcetera. And even though I snipped the URL back to its original, the phone's browser still tags the "jumble" back on. I couldn't get around that.

  • Ace8395's avatar
    Ace8395
    Copper Contributor
    You can join on Chrome by selecting desktop option on the browser.
  • CHComms1175's avatar
    CHComms1175
    Copper Contributor

    Darwin Jebha I'm not sure about whether this would work for a "Teams Meeting" but for a Live Event I just figured out that after clicking on the link to the meeting, then asking it to open the "Desktop Version" of the site in settings allows me to see and participate in the broadcast without downloading the app. This was on an Android phone using Chrome.

     

    I doubt this is a solution for anyone, but wanted to let people know that the option is available.

  • pdf2020's avatar
    pdf2020
    Copper Contributor

    I've just finished testing on ios and android and both are not allowing user to join w/o the app. Have tested chrome and edge pc browsers and they work fine to join with web app, but not mobile browsers...is an issue for what we're trying to utilize teams for.

    • JBeddz's avatar
      JBeddz
      Brass Contributor

      pdf2020  Hmmmm.... some of our employees are able to make it work, but we can't quite figure out how they can and others can't. I think it may have something to do with older Android phones and newer iPhones...

  • JBeddz's avatar
    JBeddz
    Brass Contributor

    We are having this issue, but some people can join with video on their phones without the app and some cannot. Any idea what the criteria may be for those who can vs. those who cannot?

  • They can only join a call via phone number, so it will be voice only.
    Teams web cliënt is not (yet?) supported on mobile phones.

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