Forum Discussion
Positive_energy
Mar 25, 2021Brass Contributor
How to Remove Account From Teams app
Step by step video on how to Remove School / work Account From Teams app: https://youtu.be/tLWeGo_aQu0
Dubla89
Apr 04, 2022Copper Contributor
My issue was I changed jobs and the couple of teams accounts I had signed in no longer existed, or i was not allowed to access anymore. The app loops the login screen and you can't get to the menu, the back button just causes the login screen to come up again, continuously. There is no way to go back and chose sign into a different acvount. It just gets stuck insisting you sign into an account that no longer exists.
To fix this I had to put the phone into flight mode and quickly while the app looped and freaked out, intermittently and very briefly showed the teams list and menu button. I had to be very quick to press the menu button to the chose the account to then sign out.
Oh and I had exactly the same problem with my new work phone where the previous user was still signed in.
Well done Microsoft, Teams really is garbage.
No way to delete the app data
No way to sign out/forget accounts
No way to add new account when an old account is signed in
Ridiculous persistent sign in loop
To fix this I had to put the phone into flight mode and quickly while the app looped and freaked out, intermittently and very briefly showed the teams list and menu button. I had to be very quick to press the menu button to the chose the account to then sign out.
Oh and I had exactly the same problem with my new work phone where the previous user was still signed in.
Well done Microsoft, Teams really is garbage.
No way to delete the app data
No way to sign out/forget accounts
No way to add new account when an old account is signed in
Ridiculous persistent sign in loop
MeadiumRare
Sep 26, 2022Copper Contributor
Dubla89 this was my exact issue, thanks for sharing your workaround. Definitely frustrating that there isn't an official solution to what I'm sure is a fairly common issue, and especially frustrating that it would be so easy to avoid by logging out before your org removes access, but there's no way to know that until it's too late and you're already stuck in infinite authentication purgatory