SOLVED

How to get rid of sign in page in New Teams on MAC?

Copper Contributor

I am forced to switch back to new teams app. But there is an annoying bug always bothering me while I am working. The following Sign In Screen always coming when I go to teams app. Any idea to get rid of this UI? 

Panduka475_0-1708884997634.png

Note that I already sign in to Microsoft Teams, this is one of the reason why I stopped using New Teams App.

1 Reply
best response confirmed by Pandu98 (Copper Contributor)
Solution

Hi @Pandu98,

you can try to clear the new Microsoft Teams cache on your MAC and see if the issue still persists:

  1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q.

  2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.

  3. Enter the following commands, and press Return after each command:

 

rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
rm -rf ~/Library/Containers/com.microsoft.teams2

 

  •  Restart Teams.

Clear Teams cache - Microsoft Teams | Microsoft Learn


Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)
(Twitter)

1 best response

Accepted Solutions
best response confirmed by Pandu98 (Copper Contributor)
Solution

Hi @Pandu98,

you can try to clear the new Microsoft Teams cache on your MAC and see if the issue still persists:

  1. If Teams is still running, right-click the Teams icon in the dock, and then select Quit or press Command (⌘)-Q.

  2. In the Finder, open the /Applications/Utilities folder, and then double-click Terminal.

  3. Enter the following commands, and press Return after each command:

 

rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams
rm -rf ~/Library/Containers/com.microsoft.teams2

 

  •  Restart Teams.

Clear Teams cache - Microsoft Teams | Microsoft Learn


Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)
(Twitter)

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