Forum Discussion
HELP TEAMS screen share not
ChrisWebbTech yes I have tried switch monitor hookup and even tried only having one monitor hooked up. The only thing that seems to work is reducing resolution
Have you tried switching your monitors around when it comes to primary screens and or position, maybe try duplicating and see if it happens etc.
ChrisWebbTech it's related to the resolution and latest build, as you can see ther are lot more with same issue:
- It's not just the resolution because I've got 2 x 2k and working fine. I mean it could be resolution with certain graphics cards or something. I'll do some digging when I get to the office and see If i can find some similar setups. What graphics device / driver are you all using?
ChrisWebbTech I've surface laptop 2, and worked fine on my LG 34UC98 monitor since few days ago
No error message. The viewer just sees a black screen. My screen looks as it would if I was actually sharing.
if I reduce the resolution the screen share works
- Try Sharing with Chrome via teams.microsoft.com see if same issue persists. If not, sign out of desktop and sign back in to clear cache see if that does anything, it's fixed so many problems in the past for me.
ChrisWebbTech will give it a shot. Just can’t figure out why it use to work and now it doesn’t. I also noticed that Team is no longer part of the initial install on our office 365 portal. First you lay CJ the Team web app and then download it from with the app...
ChrisWebbTech yes I have tried switch monitor hookup and even tried only having one monitor hooked up. The only thing that seems to work is reducing resolution
ChrisWebbTech yes it seems that they are finally acknowledging that there is an issue..just no solution. I can share screens if I use the app online
