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JuergMeier4131's avatar
JuergMeier4131
Copper Contributor
May 28, 2021

Forward calls from Call Queues to external number defined in Microsoft Teams

What is required, that calls from a call queue will be forwarded to external phone number defined by the user in his/her Microsoft Teams App.    We have call queues to reach our support teams. Micr...
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Calling
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microsoft teams
JuergMeier4131's avatar
JuergMeier4131
Copper Contributor
Jun 03, 2021

ThereseSolimeno. Thank you for the hint. It is was I am asking. Let's see what "planned" means. The post will have its first anniversary this month. 

ThereseSolimeno's avatar
ThereseSolimeno
Icon for Microsoft rankMicrosoft
Jun 03, 2021

Hi JuergMeier4131 I've asked the UV team to give us an update on this.  I'll post it here when I get it.

  • ThomasKurth_ch's avatar
    ThomasKurth_ch
    Copper Contributor
    Nov 15, 2021
    Is there any update to this?

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