Forum Discussion
brunogarcia
Oct 19, 2020Copper Contributor
Error switching groups, I can only connect in a guest group
Hello everyone, Using Teams, I'm part of two organization groups, one it's the company that I work for and another I'm a guest, the switching between both worked fine until last week, more precise...
brunogarcia
Oct 20, 2020Copper Contributor
My company didn't use a paid version of Teams, they are using a free version. So I don't have a license.
However this should work right? using a free or a paid version.
However this should work right? using a free or a paid version.
Ethan Stern
Oct 21, 2020Iron Contributor
Is it possible your org was using the exploratory version of teams and it’s expired? Anyone else having the issue?
Or, have you used the same account to sign up for a Microsoft account? Try logging in to just office.com from a private web browser and navigating to Teams that way- let us know if you have any luck with that.
Or, have you used the same account to sign up for a Microsoft account? Try logging in to just office.com from a private web browser and navigating to Teams that way- let us know if you have any luck with that.
- brunogarciaOct 22, 2020Copper Contributor
Ethan SternMy company always used a free version of Teams, so there is no exploratory version here.
I have a colleague that have the same problem, but he can log in our company group but can't log in the guest group (contrary situation of mine, the opposite in fact). But as he doesn't use Teams as much I use, for him it's okay.
About the office.com in a private tab, I attached the screenshot about what it happens.
I don't know what to do anymore, the IT of my company can't help me, I called Microsoft Local Support and they can't help my with Teams only Windows. It is a very stressful situation, but I appretiate you effort to help me.