Chat icon missing

Question

Hi,as far as i know you can host up to 250 attendees in a meeting. What we are experiencing is that chat icon is missing after attendee exceed 100 users.Is this a know issue or are there any policy settings?I logged in to same meeting and I also don't have chat icon. I was user 197. Other people report chat is available for them. Please look at the attached file.I don't have any issue with other meetings i have joined so far today, but those have not exceed 10 users.&nbsp;

off2w0rk · Answer

Loukkis, glad we are not the only company having the issue. Have a case with Microsoft support, but they are totally off in their questions back and keep asking questions i already answered to.I have joined many meetings, but only one that has more than 100 users. Those have been fine and chat is available. Issue only occurs we join meeting with over 100 users. The first 100 users who entered the meeting can chat, those entering after number 100 or so don't have the chat icon.The only limit i can see is in private chat, which has limit of 100. This meeting is normal meeting created in Outlook - New Team meeting.All meeting policy does not have Chat disabled.After Microsoft moved their cloud support to India, the experience has been really really bad. 10/10 cases are useless support and total waste of time!

parlinderoth · Answer

Off2w0rk&nbsp;We had the similar experience earlier today in a meeting. Some did see the meeting cha icon and some did not.

adam deltinger · Answer

Was this à Channel Meeting?

off2w0rk · Answer

Hi,no this is a Team meeting created in Outlook.As far as i can see, there is a limit of 100 in private chat, but this is not a case.https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teamsNot sure if Teams meeting has same limit?

jcgonzalezmartin · Answer

No, it has not. I can tell you I have participated in meetings with more than 100 people and no problems with the Chat

Forum Discussion

Chat icon missing

7 Replies

Resources