Forum Discussion
Chat button missing in a Teams Meeting?
Annoying for you! 4BobRandall A couple of things i'd suggest...
1) Get them to download the Teams desktop app if they are using the web app. There should be a download button bottom left of the app.
2) Upgrade to the new Teams meeting features - select profile pic and choose settings and tick the box for 'turn on new meeting experience' it requires restarting Teams so right click the teams icon and 'quit' then reopen Teams.
I am having a similar issue, however, not in an official business meeting setting. I am a secondary teacher and several of my students are using Android phones to tune into our online classes. The chat feather is a vital part of this online learning process as most students don't want to show their faces or speak out loud [insert eyeroll].
I've read over all these posts and don't see anything that helps in my situation. Would love if Microsoft could fix this glitch. My student has uninstalled and reinstalled the Teams app on the phone.
Thanks for any solutions available.
In our experience we've found the chat can be difficult to find when joining Teams from a phone.
I'd ask the students to try viewing in landscape and if they tap the screen the chat button should appear.
We've had users report that the chat on a phone often appears in the top right of the screen on the header not on the floating control bar.
Hope my suggestions help with your issue 🙂
This is Microsoft guidance:
Once you've joined a meeting on the mobile app, you can:
Tap the meeting to see the meeting header where you can return to the team channel or chat, start a chat with participants, or add people from your team to the meeting
Tap in the meeting for the meeting controls such as audio, video, and hang up.
Pinch to zoom in and out when someone is sharing their desktop.
