Forum Discussion

Trevor_Howard's avatar
Trevor_Howard
Copper Contributor
Jun 08, 2021

Cannot Call Teams Number

We assigned a number to a teams user, that user can call out but when calling it from an external number it will go to voicemail.

  • Trevor_Howard  I had this same issue recently and was able to resolve it by going into the Teams Admin Portal, and changing the user(s) Coexistence mode to "Teams Only" 

     

     

  • Jesse_Henning's avatar
    Jesse_Henning
    Copper Contributor

    Trevor_Howard  I had this same issue recently and was able to resolve it by going into the Teams Admin Portal, and changing the user(s) Coexistence mode to "Teams Only" 

     

     

Resources