Forum Discussion
Can't add a guest user to a Shared Channel
We have lots of teams and channels and also guests in our tenant.
Now, I have a team with a shared channel with a partner and all are set up in B2B and working fine for some users from our partner but when I try to add more users from the partner I get a error message that doesn't say much.
What's the best practice here?
Should I remove the user as a guest from our tenant and try to readd the user to the shared channel or how to move forward?
Is it not possible to mix guest and external access? What if a user is guest in one team and external in another where he is in a shared channel?
BR,
Thomas
2 Replies
- Hello,
"In the Teams admin center, when adding an external participant who also has a guest account in your organization, you must search on ext:email address removed for privacy reasons to get the external participant's organization account rather than the guest account."
https://learn.microsoft.com/en-us/microsoftteams/shared-channelsAndresGorzelany Thanks!
Thanks but I get an error message when I do that.
Can I do something else? Do I need to remove the guest account?
If so, what will happen?
//Thomas
