Forum Discussion
Can not assign phone number to licensed user
Hi, added a couple of new phone numbers and Microsoft 365 E5 licenses to my tenant this morning. Several hours later I tried to assign these phone numbers to licensed users but there is only the ch...
When assigning a phone number to a user, make sure the phone number and the usage location of the user are of the same country.
To assign a number by using the Teams admin center:
[!INCLUDE assign-phone-numbers-to-users-steps]
To assign numbers by using PowerShell, use the Set-CsPhoneNumberAssignment cmdlet as follows:
For Calling Plan numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType CallingPlan
For Operator Connect numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType OperatorConnect
For Teams Phone Mobile numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType OCMobile
For example:
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550101" -PhoneNumberType CallingPlan
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550102" -PhoneNumberType OperatorConnect
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550103" -PhoneNumberType OCMobile
Regards,
Rachel Gomez
To assign a number by using the Teams admin center:
[!INCLUDE assign-phone-numbers-to-users-steps]
To assign numbers by using PowerShell, use the Set-CsPhoneNumberAssignment cmdlet as follows:
For Calling Plan numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType CallingPlan
For Operator Connect numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType OperatorConnect
For Teams Phone Mobile numbers:
Set-CsPhoneNumberAssignment -Identity <user> -PhoneNumber <phone number> -PhoneNumberType OCMobile
For example:
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550101" -PhoneNumberType CallingPlan
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550102" -PhoneNumberType OperatorConnect
Set-CsPhoneNumberAssignment -Identity email address removed for privacy reasons -PhoneNumber "+14255550103" -PhoneNumberType OCMobile
Regards,
Rachel Gomez
