Forum Discussion
Call Queue - Who Answered the call
Hi Peter Longley ,
I agree this would be a welcome feature, we have a Call group coming into the main number and we are never sure if the call was answered or not.
There is a uservoice ticket for this - https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36009139-show-who-answers-a-call
Andy
Yes I have already voted on the uservoice but with only 31 votes it could be ages until anything is done.
Seems like a big miss to me with the transition from Skype to Teams but not many others seem to agree.
- Andrew HodgesApr 23, 2020Bronze Contributor
We are seeing an uptick in Voice enquiries due to the amount of users/businesses that have suddenly switched to Microsoft Teams, hopefully this will translate into a bit more focus on the business voice capabilities like is now being shown to the Teams client.
- KC1885Oct 18, 2020Brass Contributor
They'd better add a lot of features soon, since Skype for Business is End-of-Life in 8 months from now.