Forum Discussion
Call History in Teams for a specific user
Even in admin center i can only go back a month - is this the standard retention policy in teams for call history (not conference calls, just individual calling) and / or is there any other way of lo...
SarahTurner what tool are you using to back up audio call history? The product we use backs up Teams, 365 Sharepoint etc, - the content, not call history. Also, how are you reporting on it? I've looked around and MS has retired some of the powershell that might have been able to export individual user's call history. Instead they say to use the graph API, which of course can only report on high level metrics, not each person's call history. We're looking for something like "person A called person C, F, and W on Tuesday.
Jack here at SAI reaching out to offer our help and support on CDR retention 7 years or more if needed and Analytics using our simple SaaS application.
If you have interest in knowing more, please feel free to contact me.
Regards,
Jack
Sierra Gold by SAI
916.939.8500 x 4544
email address removed for privacy reasons
www.sierragold.com
Turning Call Detail Records Into Business Intelligence
ENHANCE THE POWER OF CLOUD-BASED UNIFIED COMMUNICATIONS WITH CALL ANALYTICS In the fast-paced world of business, Unified Communications have become powerful collaboration platforms, integrating chat, video conferencing, file sharing and more.
www.sierragold.com
If you have interest in knowing more, please feel free to contact me.
Regards,
Jack
Sierra Gold by SAI
916.939.8500 x 4544
email address removed for privacy reasons
www.sierragold.com
Turning Call Detail Records Into Business Intelligence
ENHANCE THE POWER OF CLOUD-BASED UNIFIED COMMUNICATIONS WITH CALL ANALYTICS In the fast-paced world of business, Unified Communications have become powerful collaboration platforms, integrating chat, video conferencing, file sharing and more.
www.sierragold.com
