Forum Discussion
calendar missing in teams
I have setup Teams. I am the global admin for my company and access to all portals. All Team meeting policy options and scheduling options are set to yes for me at global level. In the desktop and web version, calendar app does not appear on the left hand side for me. I cannot schedule meetings in team.
Stuck and need some help! I have attached screenshots.
Let me sum up this thread for people just joining now. If the calendar app is missing from the left of Teams there are two possible reasons
1. (Most Likely) - Teams can not find or access your calendar. It will only access a calendar from the exchange mailbox associated with the users account, if you don't have one, then no calendar. Also if you use Exchange hosted on-premises you will need to have hybrid configured to allow Teams to access that mailbox. Read more starting at How Exchange and Microsoft Teams interact - Microsoft Teams | Microsoft Docs
2. (Less Likely) - Someone removed Calendar in an app setup policy assigned to that user. This will hide it from the left menu but it will still be there if you press the ... Menu at the bottom. See Manage app setup policies in Microsoft Teams - Microsoft Teams | Microsoft Docs
Experienced the same Calendar missing issue right after I removed all the licenses (Business Base & Teams Exploratory) then added them back
I tried below steps and solved the problem:1. Go to "Teams admin center"
2. "Users" > open the user who got the problem
3. "Policies" tab > "Edit" > "App setup policy" > switch it to "FirstLineWorker" > "Apply"
(you should see the change if you sign-out and sign-in with the problem account, for mine, the "Shifts" icon appeared )
4. repeat step 3, switch it back to "Global(Org-wide default)" > "Apply"
(if you receive the error message warnning you the change not applied, just reflash the page and re-do step 4, until you see the "Global(Org-wide default)" applied under "App setup policy")
5. Problem solved!
Thanks for the post Alex_Xie. This was a simple fix and it worked well for all of the users I was having a problem getting the calendar for. Thanks for taking the time to post this.
- Came into work and the calendar was missing.
Your answer worked for me. Thanks!
I have the same issue. Everyone else in my team can see the "Calendar" tab in the Microsoft Team. However, I cannot view it. Neither on desktop or web version or mobile app. Not only that I cannot even schedule any meeting via the MS Team.
The only difference I have noticed, between my setup and my colleagues is that I installed Team as part of Office 365 installation, while my colleagues had MS Office 2019 installed and then installed Team independently.
I've requested the company admin to look into the issue. However, I doubt it is to do with user admin settings. Let's hope someone from Microsoft also addresses it.
Calendar tab on colleagues app and None on mine below:
Hi there,
I have the same issue.
One thing that I noticed is that the Calendar Tab doesn't show up on the user's laptop that has Windows 10 Home and Office 2010 installed but if i login to the Teams via the browser with his login ID on my office laptop that has Windows 10 Pro and Office 365 the Calendar Tab does show up.
I created a new Windows user profile on his laptop but that didnt help. I tested on two other computers and it works fine. So it is definitely an issue linked to something on his laptop.
The calendar is missing in my version of teams and I am unable to send invitations
mike_farnham Could it be you're using Teams free?
See this comparison view
Differences between Microsoft Teams and Microsoft Teams free
- I use teams with 2 accounts. The one given here for a course and a work. On the work one the calendar Icon I see but the course one, it doesn't appear!
mitchpj75 I wanted to post this becuase it took me a while to figure out what was happening. First check your App Policies in Teams admin center and be sure that the user was not put into a first line worker or other poilcy that would potential block the Calendar App.
But this is what was the issue with a few of my users - EWS
Run Get-CASMailbox and check all EWS policies are enabled for the user
EwsApplicationAccessPolicyThe EwsApplicationAccessPolicy parameter controls access to the mailbox using Exchange Web Services applications.
Valid values for this parameter are:
- EnforceAllowList: Only applications specified in the EwsAllowList parameter are allowed to access the mailbox.
- EnforceBlockList: Applications specified in the EwsBlockList parameter aren't allowed to access the mailbox, but any other applications can access the mailbox.
- Yes I was testing disabling certain Basic Authentication protocols in preparation for Microsoft disabling them next year (https://developer.microsoft.com/en-us/microsoft-365/blogs/deferred-end-of-support-date-for-basic-authentication-in-exchange-online/), but when I disabled Exchange Web Services (EWS) it broke the Teams calendar. I assume they will have to update Teams to use something other than EWS then...
richardskates Thank you for posting this. This was exactly my situation. I had disabled Exchange Web Services on my account for testing. Outlook add-ins stopped working, seeing coworker's free/busy was broken, and of course the calendar was missing in Teams. Restoring EWS resolved these issues I'd been having for weeks.
Now my understanding is that EWS only uses basic authentication, if that is true I am wondering how we are supposed to move to only Modern Authentication?
- This is late response, but I found this post because I was having the same issue. The solution was to clear the TEAMS cache. follow the steps at https://www.canr.msu.edu/news/clearing-the-cache-for-microsoft-teams#:~:text=Enter%20%25appdata%25%5CMicrosoft%5CTeams,Files%20in%20the%20Cache%20folder
basically quit out of Teams app, open the file explorer app, put %appdata%\Microsoft\Teams in the address bar. open and delete all files in the following folders: Cache, blob_storage, databases, GPUCache, IndexedDB, Local Storage, tmp
Then close file explorer, then re open Teams app. I have the same issue.
mitchpj75 I have the same problem as well with an exchange hybrid configuration. The system is Exchange 2013 but I have migrated the Mailbox in question to the cloud. I am receiving a calendarSyncService: User mailbox is not discoverable. Skipping sync in the teams diagnostic logs (crl+alt+shift+1.)
- You have exchange on premises? Re run the ad connect with hybrid option
adam deltinger
What if I don't want to connect Teams with my AD?
- I was having the same issue today. I’m the domain admin and couldn’t see Calendar on Teams. But my users can. You create a standard user account and can now see Calendar when I log in.
We are having the same issue here.
Any help from Microsoft would be appreciated.
Any solutions for this? I have the same problem at several customers randomly!mitchpj75
My guess is that it has something to do with the licences assigned to the account. In my case I assigned a O365 A1 Plus for faculty at user creation, BUT only had the Teams app selected as part of that license assignment. In this case, when I logged into Teams with that account no calendar. I then went in after account creation and assigned the Exchange Online Plan 1 app and waited for a bit. I then logged into Teams with the user account and the calendar was there. I then unassigned the Exchange Online Plan 1 app, logged out, then back in, and the calendar was still there (at least so far). If it seems to take forever for the calendar to appear once the Exchange license has been assigned try to login to a Teams client with that account on a client that has already shown it has had the calendar appear. Basically, I just messed around with the assigned licenses a lot. Hope this helps.JonasB1925
- Well, now it seems obvious that you have to have an Exchange app assigned to a user for the calendar to appear in Teams. Not sure if that is what's going on in your case, but now that I've pulled the Exchange app from the user I get a "your Exchange calendar isn't set up" message in Teams where the calendar is supposed to be. So you have the Exchange app assigned to the user for the calendar in Teams to work.
