Forum Discussion
calendar missing in teams
- Apr 20, 2021
Let me sum up this thread for people just joining now. If the calendar app is missing from the left of Teams there are two possible reasons
1. (Most Likely) - Teams can not find or access your calendar. It will only access a calendar from the exchange mailbox associated with the users account, if you don't have one, then no calendar. Also if you use Exchange hosted on-premises you will need to have hybrid configured to allow Teams to access that mailbox. Read more starting at How Exchange and Microsoft Teams interact - Microsoft Teams | Microsoft Docs
2. (Less Likely) - Someone removed Calendar in an app setup policy assigned to that user. This will hide it from the left menu but it will still be there if you press the ... Menu at the bottom. See Manage app setup policies in Microsoft Teams - Microsoft Teams | Microsoft Docs
Connect to exchange online powershell and run this command :
get-casmailbox -identity 'emailaddress' | fl *ews*
If its true , toggle it to false
set-casmailbox -identity 'emailaddress' -ewsenabled $false
wait for 30 minutes and then run
set-casmailbox -identity 'emailaddress' -ewsenabled $true
Hope this helps
This is to anyone also having this issue. We did all the manual stuff and ensured the ews stuff was done in exchange. IN addition, if you have multiple SMTP domains that you are accepting mail for which is NOT the default of the org but is for any of the user in question be sure to add that domain as a UPN suffix to your domain, then update the affected users domain suffix to reflect their primary/default SMTP adress. Also the last step you will need is to enure you have a valid autodiscover record setup for ALL the domains you accept mail for. For all domains (NOT your default), set a SRV rercord up for autodiscover:
@ (for the domain)
_autodiscover (name of recrod)
0 wieght
0 priority
TCP (protocol)
autodiscover.yourmainSTMPdomain.com (target: use your default SMTP namespace here)
Once all that is in place, re-run the hybrid wizard again and ensure all domains are selected that you require. Also in your office 365 tennant/setup, ensure you have all the necessary cname and SRV records published for Microsoft Teams and Skype for Business under: Admin -> Settings -> Domains
Hope this helps some of you.