Forum Discussion
Bluetooth headset microphone bad quality
Philipp71 Hard to say what the problem is. Microsoft have a certification program where audio devices are certified for Teams. They check quality of microphones and bluetooth connection before a device can be certified. One requirement is to use a bluetooth dongle to connect the audio device since the built-in bluetooth in the computer can be of low quality.
Check out certified devices here:
https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=36
Philipp71 I am having similar issues with a new Samsung Buds +, it is working very well on the phone, tablet but very low mic volume on Windows. Tried multiple help options in Microsoft, changed my drivers etc - but no use! I cannot believe in this day and age bluetooth options are not compatible across devices 😞
I really wish Microsoft takes this up and provides some solution. There must be quite a few folks having these issues considering the situation where most of us are working from home.. The only option seems to be to buy an approved device for now.
