Jan 03 2022 11:08 AM
Jan 03 2022 11:08 AM
After upgrading to Windows 11, My Bluetooth headphones work great. However, when I open or go to a Teams meeting the headphones drop out. I have uninstalled and reinstalled Teams, same issue. I have tried troubleshooting sound, same issue. Everything worked perfect in Windows10.
Jan 06 2022 12:41 PM
Same situation. Any bluetooth audio device will drop out upon making a teams call or joining a teams meeting. Fun times! I've spent probably 8 hours of reading/troubleshooting with no results.
Jan 12 2022 01:58 PM
Jan 12 2022 03:10 PM
Jan 25 2022 12:48 AM
Jan 25 2022 02:27 AMSolution
Happy to report that this fixed the issue for me: Fix for bluetooth headphones or speaker using hands-free audio when - Microsoft Community
Mar 24 2022 06:24 AM
@nathanjfield This did not work for me with my JBL bluetooth speaker, but thanks for the suggestion.
Mar 24 2022 10:16 AM
After doing a little testing, I found that the bluetooth speaker problem is related to the desktop version of Teams. When I logged on to Teams through the web at office.com. There was no problem with the speaker. I suspect that the desktop app problem will resolve with the next Teams update. (fingers crossed).
Apr 21 2022 12:30 AM
@nathanjfieldyour post gave me some hope, since I already returned my headset to service and got a replacement. But when I tried this fix, I lost the possibility of selecting and using my headset in web Teams. I hope there will be some other solution soon.
Apr 21 2022 12:32 AM
Apr 21 2022 02:27 AM
Oct 06 2022 04:34 AM - edited Oct 06 2022 04:35 AM
Additionally to this instruction I had to change the Spatial sound Type. Just change the selection from Off to Windows Sonic for Headphones or vise versa (!)
It doesn't mean that headphones works only with the particular Spatial sound Type, there is enough just to switch between them. The another interesting thing is, that after I do that change in Spatial sound Type first time and headset works in the particular Teams meating, I am able to switch between those both Types (Off or Windows Sonic.......) without any impact on headset work.
System -> Sound -> Particular Headset -> Spatial sound: Type (droplist)
Sometimes I have to repeat this step.
Jan 19 2023 02:18 PM
So in my case, after trying all the unpairing repairing, shutting down Teams and re-open etc..., finally I ended up making it work this way:
- Open Control Panel
- Open Devices and Printer
- Double click the headset to open the <Bluetooth headset> properties
- Go to tab Services
- Uncheck everything except Handsfree Telephony (in my case: Audio Sink, Remote Control, Remotely Controllable Device)
- Apply and close.
Works perfectly now. Looks like Teams "was thinking too hard" about this, and paring it down to the basic functionality gave it no choice.
Jan 20 2023 05:48 AM
Jan 20 2023 05:51 AM
Feb 07 2023 08:33 AM
Feb 17 2023 07:56 AM
Apr 14 2023 02:57 PM
May 08 2023 12:07 PM