Forum Discussion
Ray_Wilkinsonrawilkin
Jan 03, 2022Copper Contributor
After Windows 11 upgrade Bluetooth audio not working only with teams
After upgrading to Windows 11, My Bluetooth headphones work great. However, when I open or go to a Teams meeting the headphones drop out. I have uninstalled and reinstalled Teams, same issue. I have ...
- Jan 25, 2022
Happy to report that this fixed the issue for me: https://answers.microsoft.com/en-us/windows/forum/all/fix-for-bluetooth-headphones-or-speaker-using/7023c43b-c001-42e9-9ec9-95a8f96a4b4c
Sutharsan355
Feb 07, 2023Copper Contributor
same issue, but with Poly voyager headset.
a pain in the backside
a pain in the backside
NVader2000
Feb 17, 2023Brass Contributor
This works perfectly under Windows 10 with no modifications on the same computer. However, the below is my experience on Windows 11.
Bought a Rode XDM-100 USB-C mic and ever since Teams and only Teams fails to produce audio nor pickup and any audio via the mic. The Rode XDM-100 is treated as an input/output audio device by Windows with no special software need. I say 'output' because the mic has a3.5 mm monitor port for your wired headphones. Unplug the mic and everything works fine with my Sony XM5 in Teams.
I spent an entire weekend of my life troubleshooting this issue and discovered that Windows 11 is doing some Pixy Dust magic in the background. Because in the past most users (accord to Microsoft), were confused as to which device they should select for Headphones (Stereo) or Headphones (Handsfree). So, under Windows 11 they make those decisions and handle the selection for you. Teams is taking advantage of that control in Windows 11 and therefore it does not consider other audio devices perse.
I have played around with setting my preferred devices for speaker and mic both in Teams and at the system level and none of them work. Microsoft does not necessarily need to revert back to how Windows 10 handle this because understand why they did this in Windows 11 for the novice user, but they need to allow experts or more knowledge users have this control and not force the hand if we decide that we do not want Windows 11 to dictate.
My solution was to simply disable Hands-free Telephony under my Sony XM5. I just lose the ability to pause music from my smartphone when I have a Teams or Zoom call, and when the call ends resume music play.
Bought a Rode XDM-100 USB-C mic and ever since Teams and only Teams fails to produce audio nor pickup and any audio via the mic. The Rode XDM-100 is treated as an input/output audio device by Windows with no special software need. I say 'output' because the mic has a3.5 mm monitor port for your wired headphones. Unplug the mic and everything works fine with my Sony XM5 in Teams.
I spent an entire weekend of my life troubleshooting this issue and discovered that Windows 11 is doing some Pixy Dust magic in the background. Because in the past most users (accord to Microsoft), were confused as to which device they should select for Headphones (Stereo) or Headphones (Handsfree). So, under Windows 11 they make those decisions and handle the selection for you. Teams is taking advantage of that control in Windows 11 and therefore it does not consider other audio devices perse.
I have played around with setting my preferred devices for speaker and mic both in Teams and at the system level and none of them work. Microsoft does not necessarily need to revert back to how Windows 10 handle this because understand why they did this in Windows 11 for the novice user, but they need to allow experts or more knowledge users have this control and not force the hand if we decide that we do not want Windows 11 to dictate.
My solution was to simply disable Hands-free Telephony under my Sony XM5. I just lose the ability to pause music from my smartphone when I have a Teams or Zoom call, and when the call ends resume music play.