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Ray_Wilkinsonrawilkin's avatar
Ray_Wilkinsonrawilkin
Copper Contributor
Jan 03, 2022
Solved

After Windows 11 upgrade Bluetooth audio not working only with teams

After upgrading to Windows 11, My Bluetooth headphones work great. However, when I open or go to a Teams meeting the headphones drop out. I have uninstalled and reinstalled Teams, same issue. I have ...
microsoft teams
  • nathanjfield's avatar
    nathanjfield
    Jan 25, 2022

    Happy to report that this fixed the issue for me: https://answers.microsoft.com/en-us/windows/forum/all/fix-for-bluetooth-headphones-or-speaker-using/7023c43b-c001-42e9-9ec9-95a8f96a4b4c

SharonACD's avatar
SharonACD
Copper Contributor
Mar 24, 2022

Ray_Wilkinsonrawilkin 

After doing a little testing, I found that the bluetooth speaker problem is related to the desktop version of Teams.  When I logged on to Teams through the web at office.com. There was no problem with the speaker.  I suspect that the desktop app problem will resolve with the next Teams update. (fingers crossed). 

tgaleta's avatar
tgaleta
Copper Contributor
Apr 21, 2022
Actually, on my side so far, I faced this issue of dropping headset during the Teams call only in web/Chrome Teams.
  • SharonACD's avatar
    SharonACD
    Copper Contributor
    Apr 21, 2022
    The issue is with the desktop version. The web version is fine. I am hoping they’ll put out a patch in the next update.

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