SOLVED

Install error: 0x00000193

Bronze Contributor

Hi all, 

 

I am getting error 0x00000193 when trying to install Microsoft office on my devices other apps work fine. Any ideas?

 

error.PNG

2 Replies
best response confirmed by AB21805 (Bronze Contributor)
Solution
Hi,

That error code looks like something is blocked... Is this the first time you are experiencing this issue? What happens when you do the same with a device not on the corporate network?

Are there no firewall configured to do something like https inspection or something like that?
Yes this explains it!
1 best response

Accepted Solutions
best response confirmed by AB21805 (Bronze Contributor)
Solution
Hi,

That error code looks like something is blocked... Is this the first time you are experiencing this issue? What happens when you do the same with a device not on the corporate network?

Are there no firewall configured to do something like https inspection or something like that?

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