Android 12 Sign-In Issue with HP Corporate Accounts via Intune Company Portal
Since yesterday, HP employees using older mobile operating systems (Ex. Android 12) have been unable to access Microsoft Outlook and Microsoft Teams on their smart devices. When launching Outlook or Teams, users are prompted to install the Microsoft Intune Company Portal app for authentication and device compliance. However, the latest version of this app appears to require a newer operating system version and is not supported on older devices. As a result, users with devices running Android 12 or earlier cannot complete the authentication process and are unable to use Outlook or Teams. ■ Please provide additional details 1) The issue started yesterday and affects employees using older Android and iOS versions. 2) On iOS devices, users can typically resolve the issue by upgrading to a newer iOS version. 3) However, some Android devices cannot be upgraded further due to manufacturer limitations. 4) For example, Samsung Galaxy Note 10 officially supports Android 12 as its final OS version and cannot be upgraded to Android 13 or later. 5) Because of this limitation, affected Android users are unable to install or use the required Microsoft Intune Company Portal app, which prevents access to Microsoft Outlook and Microsoft Teams. 6) This issue may impact multiple HP employees who are using Android devices that do not support Android 13 or later. Example affected device: Samsung Galaxy Note 10 (Android 12) Affected applications: Microsoft Outlook, Microsoft Teams, and Microsoft Intune Company Portal Business impact: Users cannot access corporate email, messaging, and collaboration services from their mobile devices. I have already posted this issue on the Microsoft Feedback Portal: https://feedbackportal.microsoft.com/feedback/idea/7bba2697-a2a2-f111-85ce-7c1e529382f4 However, this issue cannot be reproduced when using a personal Microsoft account. It only occurs when using an HP corporate email account because HP requires the use of the Microsoft Intune Company Portal app for authentication and device compliance. Since the problem appears to be related to the Intune Company Portal rather than Outlook or Teams themselves, I would like to post this issue here and seek guidance on resolving the Intune Company Portal authentication and compatibility issue affecting Android 12 devices.
Intune partner compliance onboarding
Hello, We develop a MDM solution and we would like to become device compliance partner to offer our customers conditionnal access functionality. After filling twice (the first time almost two month ago) the form "Intune partner compliance onboarding request" whose link is available on this page https://learn.microsoft.com/en-us/intune/device-security/compliance/third-party-partners, we didn't get any reply to our request. Would you know if there is any other way to integrate this partnership ? Any contact or anything to get some news about our request ? Thank you for your help. Best regards,
Problems identifying managed iOS devices when using APP
Hello, As the title says i am having a hard time getting this to work. We have been using APP for a long time, but it has not been necessary for us to have different policies for managed (we only use iOS) and unmanaged devices (all mobile device types). Now i want to remove APP from managed devices all together, and only enforce this on unmanaged devices (BYOD) Please see attached image of how it is configured today. I also have an CA policy which requires APP when using MS apps, where i have added and "Filter for devices" exclude with following syntax: device.enrollmentProfileName -contains "iOS standard profile" (which cover our enrollment profiles, both are fully managed) When enrolling a managed device, APP still is enforced. Does anyone have any tips? I wanted to try here before submitting a ticket to MS. As far as i have found out , the app.devicemanagmenttype is the only rule that can be used to filter managed devices when used with APP.Disallow O365 access from 'outside' of the Android for Work work profile?
Is there a way to block Android for Work users to connect to Office 365 with apps that are installed outside of the work profile? For example on my Android for Work capable device I have a work profile with eg. Outlook, which I can use to read my mail. However, i'm also able to use the Outlook app in my personal space to connect to Office 365, I was kinda expecting to only be able to connect to Office 365 from my work profile (?)
Windows App Application Protection Policy
I have been testing out an Intune MAM policy to restrict copy/paste and drive redirection to AVD session hosts based on the link here: https://learn.microsoft.com/en-us/windows-app/require-device-security-compliance-intune?tabs=web#related-contentHowever, I've run into problems (in two separate tenants) that have halted me from being able to test. Setup Intune App Protection Policy targeting Windows Devices & Microsoft Edge\ Conditional Access Policy enforcing App Protection Policy when users access 'Azure Virtual Desktop' target resource via https://windows.cloud.microsoft.com Results First When signing into a user account targeted by the policy, they are prompted to Switch Edge Profile which signs in the user to a new Edge profile for 'Work or School Account'. The account has to sign in again. The account can access Windows App resources When launching a desktop session, this authentication page pops up for an account "local@debugonly" Second When signing into a user account targeted by the policy, they are prompted to Switch Edge Profile which signs in the user to a new Edge profile for 'Work or School Account'. The account has to sign in again. After sign in, the account loops with 'Switch Edge Profile' and gets stuck here I'm curious if anyone has gotten this to work and what was your setup? Or if Microsoft or provide some assistance or if this is in the wrong forum, any help would be appreciated.Android Fully Managed devices treated as personal after AD password change
Hello! We have a huge problem... We have recently observed an issue in our organization affecting Android Fully Managed devices. After users change their domain password, within 1–3 days Conditional Access starts blocking access to Outlook and Teams. The system appears to treat the device as non-corporate, even though in Intune the device is still present, marked as corporate, and fully functional. It synchronizes both manually and automatically, and remote actions can be executed without any issues. However, when users open Outlook or Teams, they receive messages such as “We need to secure your device” and “Install the Intune app from Google Play,” which does not make sense because Intune is already installed on the device. When opening the Intune app, users see a “Update your password” prompt. After selecting it, they are redirected to a device registration screen. Previously, it was sometimes possible to complete this process (although we did not understand why it was required), but recently re-registration consistently fails. The user clicks “Register,” and the process spins indefinitely without completing. This issue is very difficult to troubleshoot. Device logs are not particularly helpful, and all users have Microsoft Authenticator configured. The problem appears randomly across users with no clear pattern—some devices were enrolled over a year ago, others just a month ago. The only clue we have found so far points to a potential issue with the broker authentication token, but we do not know how to verify or resolve this, nor why it is happening in the first place. We have been experiencing this issue since around January this year, but we noticed a significant increase in cases this month. In addition, there are more and more devices that can no longer be re‑registered from within the Intune app. Has anyone encountered a similar issue or can provide guidance on how to investigate or fix this?
Allow Teams desktop on unmanaged Windows, but block Outlook desktop using Entra conditional access
I need to allow Teams to run on non Intuned devices but not allow Outlook desktop to be available I am looking for a solution for Windows and Mac and ideally linux as well The issue is Ig I have Office 365 Exchange Online as my resource, it blocks Microsoft Team Services as well How can I fix this
App Enforced Restrictions not working on Chrome
Hi All I hope you are well. Anyway, a strange one here. We have implemented App Enforced Restrictions on unmanaged / BYOD macOS devices. This seems to have taken effect on Edge and Safari browsers but not Chrome. Is there anything we can do to resolve this or force BYOD macOS to use Edge? Info appreciated. SK
