MFA catch-22 during onboarding due to registration policy
Hi, We are experiencing a catch-22 scenario during user onboarding related to MFA. New users are required to install the Microsoft Authenticator app via our Company Portal. However, they are prompted to complete MFA registration before they can access or download anything from the Company Portal. Since they do not yet have the Authenticator app installed, they are effectively blocked from completing the MFA setup. From our investigation, it appears that the Multi-Factor Authentication registration policy is enforcing MFA registration for new users. In our scenario, this creates a circular dependency. We have attempted to exclude our office network from MFA using Conditional Access, but this does not resolve the issue because the MFA registration policy is triggered before Conditional Access policies are evaluated. Our questions: Is there a recommended way to handle MFA onboarding in this type of scenario? Can Conditional Access policies be used instead of the MFA registration policy for initial MFA enrollment?
Intune MAM BYOD: Remove Account message for iOS devices
Hello, I am seeing an issue for Intune MAM BYOD(iOS) users. After a user account password reset, it causes Intune to remove the account configured from mobile applications like MS Outlook, Work, OneDrive, etc. Current Intune Configuration: Done - App Protection Policy Done - Conditional access policy --> Grant --> Requires app protection policy (checked) Users had to re-enrol to access his/her data. Here is the screenshot, Thank you,
Free Webinar: Microsoft Entra ID Break-Glass Accounts Done Right (Live Demo + Q&A)
Hi everyone, I’m hosting a free community webinar focused on one of the most common (and painful) Entra ID issues: tenant lockouts caused by break-glass account misconfiguration. This session is practical and demo-driven, and I’ll cover real-world scenarios I’ve seen involving Conditional Access and emergency access design. What we’ll cover Why every tenant should have at least two break-glass accounts Common misconfigurations that lead to lockouts Conditional Access exclusions: what works and what fails Recommended hardening approach (without blocking emergency access) Monitoring + alerting best practices Live demo + Q&A Who it’s for Microsoft 365 admins Entra ID / Conditional Access admins Security engineers MSP engineers The recording will be shared with registrants after the session. Registration link: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MjkwYzExNzItMzY4OC00NThmLTg2ZDYtM2ExMTRiNWYwMGZl%40thread.v2/0?context=%7b%22Tid%22%3a%224bb6dd74-2dd1-459b-b867-f51781e1e7ed%22%2c%22Oid%22%3a%2251c6a848-6393-44f9-bac5-21855d5c7c3d%22%7d Thanks! Jaspreet Singh
Orphaned TPM-bound Entra Workplace Join device — no tenant access, backend deletion required
I have a personal Windows device that remains stuck in a TPM-protected Workplace Join to a former Microsoft Entra ID tenant. I no longer have tenant access and am not an admin. Local remediation completed: - dsregcmd /leave executed as SYSTEM - All MS-Organization / AAD certificates removed - Device still reports WorkplaceJoined : YES Azure Support ticket creation fails with: AADSTS160021 – interaction_required Application requested a user session which does not exist. Tenant inaccessible / user not present in tenant. This is an orphaned Entra ID device object. Requesting guidance or escalation for backend deletion. Tenant ID: 99f9b903-8447-4711-a2df-c5bd1ad1adf7 Device ID: f47987f4-a20b-4c34-a5f7-40ab0f593c6c
Entra Enterprise apps and App registrations - Global Secure Access - Conditional Access Block
I am working on a rollout for Global Secure Access and ran into an issue with Entra Enterprise apps setup in the tenant. With Global Secure Access I have a Conditional Access Policy set to Block access to All Resources excluding some resources like Intune and Defender tap required for mobile setup. When I added an administrator account which had done some Enterprise application setup and authorization for various third-party applications, those third-party applications stopped working with failed logins indicating token access issues. Upon review I found the majority of applications to be using client secret authentication with this administrator account as the authorizer. My limited knowledge of Enterprise apps leads me to believe this client secret is an application password that the third-party uses to keep generating tokens based on the authorizing account. My questions surrounding this setup and further understanding are mainly in relation to how Enterprise apps and app registrations authenticate, as well as user authentication directly. 1. How does the token authorization work? Does the application just use the client secret to authenticate as the user who authorized it to generate an access token? Why does MFA requirements and changing passwords not affect this but specific Block policy does? 2. What are best practices in relation to authorizing third-party applications? My thoughts are a dedicated account to authorize applications when needed. 3. How will this work with applications regular users use? Say a user has a digital notebook that syncs with their OneNote or a calendar app that syncs calendars between Outlook and their website. Do these applications also use client secrets with the user's token and will break when added to the GSA setup I have? Is the only way around this to authorize with an admin account for token issuance? Thank you for your time reading this and any insight you may have for any of the questions or ideas mentioned.
Fido passkeys blocked by policy
Hi all I'm helping out a customer with deploying physical passkeys and I'm running into a weird error. I've activated the sign in method and selected the two AAGuids for the Authenticator app and I've added the right AAGuid for the brand and model of passkey we are using. We can select the authentication method and enroll the security correctly but when trying to sign in using it we get the error as displayed in the attached picture. When checking the sign in logs i get this error message FIDO sign-in is disabled via policy and the error code is: 135016 I've not been able to track down any policy that would be blocking passkeys. anyone got any ideas?How to Seamless Transition from Local Active Directory to Microsoft Intune?
Our organization currently operates with a Local Active Directory (AD) setup, using Azure AD Connect to sync directories with Azure Entra. All organizational devices are domain-joined and managed via Local AD. We are planning to transition device management to Microsoft Intune while ensuring a seamless process with no user intervention and no loss of user data. What are the industry best practices for achieving this transition?Microsoft Graph Command Line Tools Blocked by CA
Hi All I hope you are well. Anyway, I recently turned ON a Conditional Access Policy Template, "Require MDM-enrolled and compliant device to access cloud apps for all users (Preview)" this seems to work fine until our IT Admins try to use the AutoPilot script which gets blocked based on: Microsoft Graph Command Line Tools Any ideas on how to allow AutoPilot / Microsoft Graph Command Line Tools through CA? Info appreciatedGrant Just-in-Time Admin Access with Microsoft Entra PIM
In my lab, I worked with Microsoft Entra Privileged Identity Management (PIM) to grant Just-in-Time admin access. Instead of permanent assignments, users become eligible for roles and must activate them only when needed. Steps I tested: - Configured roles as eligible rather than permanent - Required MFA and approval for role activation - Verified access automatically expired after the time window This approach reduces standing privileges and aligns with Zero Trust by securing privileged access. Curious — does your org still keep permanent Global Admins, or have you moved to JIT with PIM?
