Forum Discussion
Chris_Clark1968
Aug 26, 2022Brass Contributor
Unable to access Form that has been Shared
Hi,
I'm experiencing an issue with a Form that I believe has been shared with a Service account our organisation uses for creating flows. The URL of the for mis being used in the flow so I assume the account does have access to the Form?
But when I select the Form I get this
The Flow is failing at the Get Response stage
Any ideas as to one why the flow is failing and why I can't access the Form??
- NataszaKosaCopper ContributorWhat do you mean by "The URL of the for mis being used in the flow so I assume the account does have access to the Form"?
It looks to me as if the account you're using does not have access to the form or there's also a possibility that licenses have been removed from the account which is causing issues with opening the form and retrieving responses.- Chris_Clark1968Brass Contributor
HI NataszaKosa
The URL or name of the Form is used in the first two parts of the Flow 'When a New response is submitted' and 'Get response details'.
This Flow was working up to the 03/08. Then all have sudden started failing with this error?
The account being used hasn't changed and other Flows which uses this account are still working- NataszaKosaCopper ContributorThis does look like a Forms issue rather than flow issue especially taking into account the fact that when you're trying to open the form itself in the browser, it comes with a permission message. Please review the licenses assigned to the account you're using, and ensure the account is licensed to use MS Forms