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Chris_Clark1968's avatar
Chris_Clark1968
Brass Contributor
Aug 26, 2022

Unable to access Form that has been Shared

Hi,

I'm experiencing an issue with a Form that I believe has been shared with a Service account our organisation uses for creating flows.  The URL of the for mis being used in the flow so I assume the account does have access to the Form?

But when I select the Form I get this 

The Flow is failing at the Get Response stage


Any ideas as to one why the flow is failing and why I can't access the Form??

  • NataszaKosa's avatar
    NataszaKosa
    Copper Contributor
    What do you mean by "The URL of the for mis being used in the flow so I assume the account does have access to the Form"?

    It looks to me as if the account you're using does not have access to the form or there's also a possibility that licenses have been removed from the account which is causing issues with opening the form and retrieving responses.
    • Chris_Clark1968's avatar
      Chris_Clark1968
      Brass Contributor

      HI NataszaKosa 

      The URL or name of the Form is used in the first two parts of the Flow 'When a New response is submitted' and 'Get response details'.

       


      This Flow was working up to the 03/08.  Then all have sudden started failing with this error?
      The account being used hasn't changed and other Flows which uses this account are still working 

       

      • NataszaKosa's avatar
        NataszaKosa
        Copper Contributor
        This does look like a Forms issue rather than flow issue especially taking into account the fact that when you're trying to open the form itself in the browser, it comes with a permission message. Please review the licenses assigned to the account you're using, and ensure the account is licensed to use MS Forms

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