03-04-2020 03:39 AM
03-04-2020 04:08 AM
@FabioO365GoD this is enabled, but that means from my perpective that you are able to upload only 1 file at the time during the time that your are filling the form. Am i right?
I tried to upload only 1 file, but get the same message.
Still getting the same error
03-04-2020 05:37 AM
03-19-2020 12:46 AM - edited 03-19-2020 12:47 AM
i think i figured out. When you create an upload question, the file will be stored on OneDrive or SharePoint (for Group forms). When you test the form with example files, they will be stored in a specific folder (Apps/Microsoft Forms).
If you delete one of the above folders, there is no storage location anymore and you can't fix that afterwards. So that was hopefully the issue for me.
If you want to clean all the example upload you did (for testing), just delete the items itself but don't delete the whole folder where they are stored.
Check if this works for you.
04-21-2020 07:12 AM - edited 04-21-2020 07:21 AM
I have the same problem ... and of course I don't delete the corresponding folder in OneDrive ... access changes don't work either. Team members cannot upload files: Error Message: "Failed to Upload your file" lg Gerhard
04-21-2020 08:20 AM
04-21-2020 08:27 AM - edited 04-21-2020 08:28 AM
I did NOT delete any of this folders, why should i? This folders are created automatically when create a upload-question to store the answer-files .... so of course i will not delete such a folder in onedrive. The right folders exists - the problem also ...
look at this forum ... the same problems ...
04-21-2020 11:29 PM - edited 04-21-2020 11:30 PM
Hmm weird, it seems to be an issue from the last 2/3 months.
Try to give your colleagues access to the right folder, and then try to upload it again. What I already discovered, is that if you try a new solution regarding this problem, you should generate that question again. It has to do something with the folder destination, at least for me.
Other solution we will implement is, depending on your situation, is to upload any file related things on Teams, and copy a hyperlink in the Form. Then you don't have any upload questions anymore. Was the best solution for us, also as we integrated the form in Microsoft Flow.
04-22-2020 01:42 AM
I have the same problem.
I'm a math teacher in Italy. With my class i have the same problem. I created a microsoft form that involves uploading files. I subsequently created a test activity on teams.
When the students found the activity and tried to fill in the form, they received the same message "file could not be loaded".
But if I give them the link to the microsoft form directly, they manage to load the file.
I don't understand the meaning of this thing: it's the same form!
In any case, I had to create a fake return activity on teams, where I put the link to the form. In this way we have circumvented the problem, but surely this is not the correct way to operate.
Why is there this problem?
PS: forgive my bad English
04-22-2020 03:39 AM - edited 04-22-2020 03:41 AM
This is what happens when I try to open a Microsoft form inside Teams, which contains a question that requires a file to be loaded.
The translation of the phrase in the pink box above is:
"Some information is missing from the file upload question. Try reloading the page or recreating the question."
But as you can see I have specified how many files I want (one), the maximum size (10mb), the type of file (word, pdf or image).
But there are no other editable options regarding file uploading.
this is what makes no sense. And I can't find a solution.
04-22-2020 03:59 AM
04-24-2020 04:27 PM
This generally happens when the file location (i.e. OneDrive folder) is either deleted or inaccessible for any reason.
As a workaround, I would suggest to following these steps might help:
I tried and it worked for me. Let me know, if this works for you.
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