Forum Discussion
Failed to upload your file MS Forms
Hi, one hour ago i was able to upload files in my form, now i receive the following message: Tried different types of files in different browsers, won't help.
Dear Djarano
This generally happens when the file location (i.e. OneDrive folder) is either deleted or inaccessible for any reason.
As a workaround, I would suggest to following these steps might help:
- Save all responses of your existing Form ABC (example in this case)
- Create a Copy of the Form ABC (this automatically recreates the OneDrive folder at backend)
- Step 2 creates a new Form named Form ABC (2)
- Delete the Form ABC
- Rename Form ABC (2) as Form ABC
- Share its new link (the url) and try uploading the file
I tried and it worked for me. Let me know, if this works for you.
Stay Inside, Stay Safe..!!
JS
In my situation, a previously deleted user that was recreate was the only one unable to upload files. The error message was: Access denied. You do not have permission to perform this action or access this resource
To resolve it, microsoft sent me the solution and it worked perfectly to resolve the issue:
- Sign into Office.com with the account of the user that shared the Microsoft form.
- Click on OneDrive from the App launcher.
- Select Return to classic OneDrive.
- Click on Settings >> Select Show Ribbon >> Click on Library
- From Library ribbon, Select Library settings.
- Select permissions for this document library.
- Modify the URL by adding /_layouts/15/people.aspx/membershipGroupId=0
- Select the user and Click on Actions >> Select Delete user from site collection.
- Then, the respondent / user will be able to upload files on the Microsoft form.
Have a great day you all!!