Feb 11 2020
- last edited on
Aug 03 2023
Can't use the file upload option, I can see it there but it is "greyed" out. WHY? Please help!
Feb 12 2020 12:43 AMSolution
Mar 19 2020 11:09 PM
@Christopher Hoard is correct.
I'm not sure when MS is planning to allow users to set up this function for those outside the organization. It's pretty frustrating.
Apr 07 2020 11:03 AM
Hi Chris, I am facing the same issue. My Form is set to only persons within my Organization can answer.
Yesterday it worked for testing. Then I switched it off. Today I got the ok to activate it. But now it is greyed out.
Best Regards Heiner
Apr 25 2020 12:37 PM
Apr 27 2020 12:30 AM
I found the cause. The form on live system was created by a colleague. He can add the upload file option. The form is share with me. I can change all other question except add the upload function. When I tested it in the test environment, I did it with a form which was created by my own. There it worked it fine. I did not recognize it when I wanted to add it to the live system. May be, this works as designed. But it is not what I wanted.
My colleague is back to the university and not available now. The form he created is used in the whole company. So, I have two choices. I ask him to add the upload function or I will create a new form and to send it out to all users. Both not a good solution.
From my point of view, Microsoft should make it possible, that users who the form is shared with, change all questions included the upload. Forms also should have the option to store the uploaded files to a share Point, not only the one drive of the user who created the form.
Best Regard Heiner
Apr 27 2020 01:14 AM
Jun 09 2022 04:18 PM
Jun 10 2022 02:49 AM
@mohamedkastero86 the uservoice sites have all closed and been replaced by the Feedback Portal which for Microsoft Forms is at https://feedbackportal.microsoft.com/feedback/forum/0ab9de26-ff1b-ec11-b6e7-0022481f8472
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
Jun 12 2022 11:05 PM - edited Jun 13 2022 12:48 AM
Here we go
As responded by Microsoft
Thanks for your patience for the long wait on file upload. File upload v1 – for internal survey, has been enabled on full production. It would be great if you could provide feedback for us. This survey may take you about 3 minutes to finish. https://aka.ms/fileuploadfeedback We are working with SharePoint team to enable file upload v2 – for external survey, we will reach out your soon for more feedback.
The link above does not work, so the feedback is concluded, however it does posit that new functionality for the upload functionality is being actively worked on. If the uservoice above doesn't cover it, then as Rob says above, you can always open another one.
Hope that helps
Sep 12 2022 11:40 PM
Sep 19 2023 03:07 AM
I tested a method that is working for me.
The steps are as below,
1. Click the More form settings "3 dots" button at the top right corner, then click Duplicate
2. "Share as a template' panel is opened, click on "Get a link to duplicate", then click Copy
3. Send this copied link to another workmate
4. The other workmate click on that link, then click on the "Duplicate it" button at the top of the page opened
5. The workmate repeats step 1-3, and copied his link to send it back to me.
6. I opened the link sent by my workmate, then click "Duplicate it" button
7. now on this copy copy form, the upload file button is not greyed out
Sep 19 2023 10:29 PM
Does the 'file upload' question become greyed out when you select the option 'Only people in my organization can respond'? There should be no workaround to enable this question for 'Anyone can respond'.