Dec 29 2021 09:21 AM
Dec 29 2021 09:21 AM
I have added some custom fields but do not see those in the bookings for customers https://outlook.office365.com/owa/calendar/Email address removed/bookings/
How to solve this?
Dec 31 2021 11:47 AM
Jan 05 2022 04:10 AM - edited Jan 05 2022 04:11 AM
I am having the same issue too. My custom fields are not showing either and I can't seem to find a solution to the problem!
Jan 27 2022 02:39 AM
Jan 30 2022 11:46 PM
Jan 31 2022 01:54 AM
Feb 09 2022 02:12 AM
Can you please confirm if you are still facing issues with custom fields? Or if other suggestions on this thread helped you?
Please check if the custom field that you added is selected under service settings.
Sharing the screenshot for reference below.
From old experience:
From new experience:
Feb 11 2022 07:59 AM
Feb 13 2022 11:04 PM
Mar 16 2022 03:28 AM
@Babu_Alagarsamy On this exact page only the customer email field can be enabled and set to Required, the other 3 options appear greyed out for me and I can't seem to find a way to enable them anywhere, both in old and new bookings.
Any ideas why this is happening?
Apr 21 2022 05:33 AM - edited Apr 21 2022 05:47 AM
I have it set to attendees 1 (and cannot change this option) and booking on behalf of is switched on (this is a new feature), but I still don't see custom fields in either outlook or Power Automate (completely empty body)
Apr 27 2022 11:12 PM
@vangelis-agileactors can you check with your tenant admin if they have restricted any custom field selections? Please check this for more details: https://docs.microsoft.com/en-us/microsoft-365/bookings/turn-bookings-on-or-off?view=o365-worldwide#...
Apr 28 2022 09:11 AM
@Babu_Alagarsamy yes - still having this problem today. Yes, custom fields are checked as required when booking but the information added there does not show in the appointment on the calendar (outlook or booking calendar) nor in the email confirmation
Apr 28 2022 09:38 AM
@cynrob88 if your service is a group service (multi-customer), then the custom fields does not show up in the Outlook calendar / email. You can view the custom fields from Bookings calendar, when you open the appointment from Bookings calendar, you can go to -> open appointment -> customers -> open the customer to select the answers for custom fields.
If you are not seeing this, can you please create a support ticket to help us facilitate better with this?