Forum Discussion
Custom fields not visible
I have added some custom fields but do not see those in the bookings for customers https://outlook.office365.com/owa/calendar/Email address removed/bookings/ How to solve this?
In my case: The custom fields are selected and required and you have to fill it when visiting the page. But if i have a look at the new booking in my calendar it doesnt show me the infos entered by the customer. Is there any solution for this?
edingersteve
Is there any news concerning the custom fields which are not visible for our agent? In this case, it doesn´t make any sense to use those fields !!
Babu_AlagarsamyMicrosoft
ulrichpapenheim can you please share more details on your issue?
Are you not able to create/select a custom field?
Or is it not showing up in the appointment creation page?
- I always had the possibility to create the fields but they did not show in the appointment creation page.
- Babu_Alagarsamy
edingersteve can you share a screenshot of custom fields configuration either here or in a direct message?
- For me it worked only with a service where only 1 attendee is possible.
It didn't work in group services where 2 or more attendees are possible.
Its ok for us. If there are more people that want to join you can add them to the calendar entry manually.