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andreassturm's avatar
andreassturm
Copper Contributor
Feb 27, 2024

Web App Access Issues on Microsoft 365 (Teams, Outlook)

Hello,

 

I've been experiencing issues accessing Teams and Outlook through their web apps on Microsoft 365. In Teams, I encounter an error message stating that third-party cookies are not allowed in my browser, despite my Chrome settings only blocking third-party cookies in Incognito mode, which I am not using. I've also followed the recommended steps to whitelist several sites as suggested in the Microsoft documentation, but the issue persists.

With Outlook online, I receive a different error that suggests logging in again, though this does not resolve the problem.

I've confirmed that these issues are not isolated to a single browser or computer, as they occur in Firefox and on other devices as well. It seems unlikely to be related to my browser settings. Is there any further action I can take to address these issues?

 

Thank you, Andreas

 

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UPDATE:

I was able to resolve the issue with the help of Microsoft support by removing my user from unnecessary roles. In particular, my user had a bunch of Admin roles (e.g. Application Administrator, Billing Administrator) that were somehow interfering with Microsoft365.

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