Forum Discussion
Visio error opening files
Hello,
I need assistance with an error that I am getting with Visio.
I am having the following issue opening files with visio. I usually lock my files to prevent unauthorized access. Recently I tried to open a file and for some reason when I tried opening it, it asked me to login with the file owner's account when I am the owner. Then I would get the following error.
These files contain important information, and I am not sure what else to do. Microsoft suggested to get a 3rd party software to remove DRM, but I am not sure what to use.
Help is really appreciated.
moonsystems are the files syncing with onedrive for business or sharepoint? How are you locking them?
Chas Burdick Hello Chas,
Copies are being synced with onedrive, but main file is stored in a file server (egnyte).
This picture below shows the way I am locking them. Not sure if that helps.
- I've had problems with the syncing to Onedrive for Business or Sharepoint in the past and if I set it to always keep a copy on this computer for the files in windows explorer it stopped happening for the most part. I would give that a shot, but it can be touchy with permissions
