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PS_83's avatar
PS_83
Brass Contributor
Oct 31, 2019
Solved

Trusted Platform Module has malfunctioned, error code 80090016

"The server message is “Keyset does not exist Keyset does not exist”   I have a user that just received this error this AM. So far I’ve tried the steps here but nothing has worked. I think I’ll nee...
admin
office 365
security
  • PS_83's avatar
    PS_83
    Oct 31, 2019
    He was waiting for a flight so I only had about 30 min. Cut my losses and created him a new user profile. Working fine but still curious to see what would cause this???
DavidG2P's avatar
DavidG2P
Copper Contributor
Nov 12, 2020
This didn't work. I don't even have a Security processor (Sicherheitsprozessor, Standardardwaresicherheit in German)
ursula2005's avatar
ursula2005
Copper Contributor
Nov 12, 2020

DavidG2P 

 

Yes I found this with another computer that I bought that did not have a TPM - I specifically made sure that it did not have this due to the  error occuring  in my HP machine..    The solution that I have found is to connect your computer (W10) to your microsoft account (I had to create an account).  I had previously deliberately avoided this as I definitely do not want 'Big Brother' taking all my data etc.  However if I do not comply I will not be able to use my Office 365 or Adobe etc.   Yes there are alternatives, but as all the businesses that I work with also use these programs I am stuck.   ORWELL WAS RIGHT!!! - the message is  'suck it up' and do as you are told!     The Chinese republic of  Great Britain.

 

Ps :  I doubt Big Brother (Microsoft) will allow this post to be published.

 

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