Forum Discussion
PS_83
Oct 31, 2019Brass Contributor
Trusted Platform Module has malfunctioned, error code 80090016
"The server message is “Keyset does not exist Keyset does not exist” I have a user that just received this error this AM. So far I’ve tried the steps here but nothing has worked. I think I’ll nee...
- Oct 31, 2019He was waiting for a flight so I only had about 30 min. Cut my losses and created him a new user profile. Working fine but still curious to see what would cause this???
mcgoo2000
Copper Contributor
we had to replace a motherboard in a staff members laptop and started to receive this error after the new one was installed. Fixed the issue using this site below. Basically just had to rename a AAD Broker folder.
http://itwalkthroughs.com/knowledge-base/your-computers-trusted-platform-module-has-malfunctioned/
- hermanbroodNov 06, 2020Copper Contributor
Still got the same error, despite all above. Using a VM with Windows 10 and a virtual TPM.