Forum Discussion

Copper Contributor

Jul 29, 2020

Solved

Removing E3 License

Hi, I am have a user in O365 or Microsoft365 (cause they seemed to have changed the name) and user has both E3 and E5 license assigned to the user account. User also has Project Plan 3 and Visio ...

admin

microsoft 365 apps

office 365

PDostiyar
Jul 29, 2020
JMacc Hey Macc, there is a quick fix around to this I have face the same many times since the users got both the licenses sometimes it is giving confusing error, so the easy fix will be removing all the licenses save and then reassign only those licenses which are required.

Please provide your feedback on how it goes....

PDostiyar

Bronze Contributor

Jul 29, 2020

JMacc Hey Macc, there is a quick fix around to this I have face the same many times since the users got both the licenses sometimes it is giving confusing error, so the easy fix will be removing all the licenses save and then reassign only those licenses which are required.

Please provide your feedback on how it goes....

JMacc

Copper Contributor

Jul 29, 2020

Hi,PDostiyar

Thanks for your help. It worked like a charm. I thought I already tried that but I noticed that I left Microsoft Business center license still there and got the error. Now when I removed all and then assigned all without E3 it worked!

PDostiyar
Bronze Contributor
Jul 29, 2020
JMacc wowo this is great... i am happy i was able to provide a solution that is why we are all member of this great Microsoft Tech Community....