Forum Discussion
BNC173
Dec 28, 2018Copper Contributor
Outlook not updating inbox
I have added a second mailbox to my outlook. It will update when I start in the morning but last email will be like 9 am & will not update again unless it wants to. I have reconnected, shut down outl...
Thuyavan Ganesan
Dec 28, 2018Steel Contributor
Hi try to turn off Cached Exchange Mode, please perform the following steps:
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
bhuns1355
Oct 14, 2021Copper Contributor
I did this and now I can't open the PC app at all because it can no longer find the files.
- LaticsNov 04, 2021Copper ContributorNone of those fixes worked for me. After 24 hours, I realized my inbox had stopped updating after I had a large file (40Mb) undelivered. I deleted the returned email and Hey Presto! The inbox updated immediately.