Forum Discussion
Micah_Bailey90
Jan 09, 2019Copper Contributor
Outlook Navigation Pane Shortcuts
I have a user that uses Outlook Navigation Pane shortcuts extensively. On Monday 1/7/19 his shortcuts disappeared. Is there a way to recover these or a location they are saved in for future reference?
4 Replies
- follyCopper ContributorI have the same problem.
I am using
Version 1908 (Build 11929.20254 Click-to-Run)
Every day I lose yesterdays newly built shortcuts in the Outlook Navigation Pane ShortCuts Hi Micah_Bailey90,
The shortcuts should be contained, in Windows 10, in an XML in located here -
C:\Users\<YourUserAccount>\AppData\Roaming\Microsoft\Outlook
The list may still be there. Hope that helps and answers your question.
Best, Chris- Micah_Bailey90Copper Contributor
I have looked for an XML file there. The user in question does not have one. Is it possible that an Outlook update erased it or something?
- Could very well be. If you rebuild the Outlook profile it should repopulate with another XML
Best, Chris