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Micah_Bailey90's avatar
Micah_Bailey90
Copper Contributor
Jan 09, 2019

Outlook Navigation Pane Shortcuts

I have a user that uses Outlook Navigation Pane shortcuts extensively. On Monday 1/7/19 his shortcuts disappeared. Is there a way to recover these or a location they are saved in for future reference?

4 Replies

  • folly's avatar
    folly
    Copper Contributor
    I have the same problem.
    I am using
    Version 1908 (Build 11929.20254 Click-to-Run)
    Every day I lose yesterdays newly built shortcuts in the Outlook Navigation Pane ShortCuts
  • Hi Micah_Bailey90,

    The shortcuts should be contained, in Windows 10, in an XML in located here -

    C:\Users\<YourUserAccount>\AppData\Roaming\Microsoft\Outlook

    The list may still be there. Hope that helps and answers your question.

    Best, Chris

    • Micah_Bailey90's avatar
      Micah_Bailey90
      Copper Contributor

      I have looked for an XML file there. The user in question does not have one. Is it possible that an Outlook update erased it or something?

      • ChrisHoardMVP's avatar
        ChrisHoardMVP
        MVP
        Could very well be. If you rebuild the Outlook profile it should repopulate with another XML

        Best, Chris

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