Forum Discussion
k31thlag35
Aug 15, 2023Copper Contributor
MS refuses to cancel last invoice for Audio Conferencing offered as a free add-on for months
Recently learned that the Teams Audio Conferencing license that we've been paying every month is actually included in our E3 license as a free add-on license. We opened a ticket to confirm the free a...
Kidd_Ip
Aug 16, 2023MVP
k31thlag35
Aug 16, 2023Copper Contributor
I have, they said no. I asked to escalate it. They took 2 weeks and said no again. Only reason I came here. Not looking for solutions anymore, just wondering if others get the same treatment direct from Microsoft. Seems like the only way to get any level of a business relationship is to use a licensing reseller and avoid purchasing direct from Microsoft.