Forum Discussion
AdzyD86
Jan 17, 2023Copper Contributor
Microsoft 365 Groups and Outlook Display
Hi Guys We use O365 Groups for all our projects and users file emails relating to that project in to the group in outlook. However recently I have noticed outlook does not display emails over 12 ...
VasilMichev
Jan 17, 2023MVP
That's the expected behavior, yes. Not configurable, afaik. Here's a quote from the documentation: https://learn.microsoft.com/en-us/outlook/troubleshoot/user-interface/only-subset-items-synchronized
"Groups folders only synchronize a maximum of 1 year. Mail to keep offline settings that are lower than 1 year are honored."
"Groups folders only synchronize a maximum of 1 year. Mail to keep offline settings that are lower than 1 year are honored."
- AdzyD86Jan 19, 2023Copper Contributor
Hey Vasil
Thanks for the reply and documentation - handy to know i wasn't going crazy.
I did however find a slight work around, if you set cache mode to 24 months instead of All, it seems to trick the groups in to downloading 24 months worth of emails.
Cheers