Forum Discussion
Accessing a shared mailbox from a mobile device
It is, although I cannot tell whether the rollout is 100% complete.
It is, although I cannot tell whether the rollout is 100% complete.
VasilMichevWhat are the steps for adding this in the Outlook app assuming that the user is trying to connect to a shared mailbox with their credentials, not the credentials to the mailbox they are trying to access?
Hi ,
I have access to a shared mailbox (Full + Send as).
From mob Outlook app > I add the shared mailbox (using the account that has permissions to access the shared mailbox).
https://support.office.com/en-us/article/add-a-shared-mailbox-to-outlook-mobile-f866242c-81b2-472e-8776-6c49c5473c9f
P/S: I am accessing this shared mailbox via Outlook desktop.
Authenticated Failed
That did n't work. You may not have the right permission to add this mailbox or this mailbox does't exist.
Both mailboxes are on Exchange Online.
Ta
