Dear all at microsoft and @RBE17 ,
My outlook is not working anymore and experiencing the same issue over and over after the last update. I have ventura 13.4 and my machine is a macbook pro 2019. This is the report . can anyone hel me fixing this ?
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: Microsoft Outlook [1369]
Path: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 16.74 (16.74.23061100)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 502
Date/Time: 2023-06-20 07:56:43.9944 +0100
OS Version: macOS 13.4 (22F66)
Report Version: 12
Bridge OS Version: 7.5 (20P5058)
Anonymous UUID: 01B02D73-EF2F-8013-FAB1-E597F99A18B0
Time Awake Since Boot: 460 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: @rpath/ADAL4.framework/Versions/A/ADAL4
Referenced from: <1D8C2DDC-F3B5-3CB5-800B-F9B9004223DC> /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Reason: tried: '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (code signature invalid in <52B714CF-CDC7-3FF3-B1C4-E18AFFEC7118> '/Applications/Microsoft Outlook.app/Contents/Frameworks/ADAL4.framework/Versions/A/ADAL4' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x000CCCA0, codeBlobSize=0x0000A1C0), '/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/ADAL4.framework/Versions/A/ADAL4' (no such file), '/Applications/Microsoft Outlook.app/Contents/MacOS/../Frameworks/ADAL4.framework/Versions/A/ADAL4' (
(terminated at launch; ignore backtrace)
Thread 0 Crashed:
0 dyld 0x7ff80b2a7c42 __abort_with_payload + 10
1 dyld 0x7ff80b2c1fd7 abort_with_payload_wrapper_internal + 82
2 dyld 0x7ff80b2c2009 abort_with_payload + 9
3 dyld 0x7ff80b2468f0 dyld4::halt(char const*) + 375
4 dyld 0x7ff80b243b71 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4526
5 dyld 0x7ff80b2423bd start + 1805
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7b999f478 rdx: 0x00007ff7b999f8e0
rdi: 0x0000000000000006 rsi: 0x0000000000000001 rbp: 0x00007ff7b999f4c0 rsp: 0x00007ff7b999f478
r8: 0x00007ff7b999f4e0 r9: 0x0000000000000000 r10: 0x0000000000000081 r11: 0x0000000000000246
r12: 0x0000000000000081 r13: 0x00007ff7b999f8e0 r14: 0x0000000000000001 r15: 0x0000000000000006
rip: 0x00007ff80b2a7c42 rfl: 0x0000000000000246 cr2: 0x0000000108ccf000
Logical CPU: 0
Error Code: 0x02000209
Trap Number: 133
Binary Images:
0x10655f000 - 0x107de2fff com.microsoft.Outlook (16.74) <1d8c2ddc-f3b5-3cb5-800b-f9b9004223dc> /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x108c0a000 - 0x108c55fff OPF_Common.dylib (*) <b0b0efc6-fb92-3e6f-a6d2-0a9af85fc0b1> /Applications/Microsoft Outlook.app/Contents/Frameworks/OPF.framework/Versions/A/Resources/OPF_Common.dylib
0x7ff80b23c000 - 0x7ff80b2d45cf dyld (*) <9e98a840-a3ac-31c1-ab97-829af9bd6864> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=204.8M resident=0K(0%) swapped_out_or_unallocated=204.8M(100%)
Writable regions: Total=8596K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8596K(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
STACK GUARD 56.0M 1
Stack 8192K 1
VM_ALLOCATE 8K 2
__DATA 2907K 4
__DATA_CONST 1588K 3
__DATA_DIRTY 7K 1
__LINKEDIT 179.4M 4
__TEXT 25.4M 3
dyld private memory 260K 2
shared memory 4K 1
=========== ======= =======
TOTAL 273.4M 22
-----------
Full Report
-----------
{"app_name":"Microsoft Outlook","timestamp":"2023-06-20 07:56:44.00 +0100","app_version":"16.74","slice_uuid":"1d8c2ddc-f3b5-3cb5-800b-f9b9004223dc","build_version":"16.74.23061100","platform":1,"bundleID":"com.microsoft.Outlook","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.4 (22F66)","roots_installed":0,"name":"Microsoft Outlook","incident_id":"0376E513-928F-4C31-92AE-3E658EEE49A9"}
{
"uptime" : 460,
"procRole" : "Default",
"version" : 2,
"userID" : 502,
"deployVersion" : 210,
"modelCode" : "MacBookPro16,1",
"coalitionID" : 910,
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"releaseType" : "User"
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"captureTime" : "2023-06-20 07:56:43.9944 +0100",
"incident" : "0376E513-928F-4C31-92AE-3E658EEE49A9",
"pid" : 1369,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-06-20 07:56:43.9567 +0100",
"procStartAbsTime" : 460243610186,
"procExitAbsTime" : 460281067826,
"procName" : "Microsoft Outlook",
"procPath" : "\/Applications\/Microsoft Outlook.app\/Contents\/MacOS\/Microsoft Outlook",
"bundleInfo" : {"CFBundleShortVersionString":"16.74","CFBundleVersion":"16.74.23061100","CFBundleIdentifier":"com.microsoft.Outlook"},
"storeInfo" : {"deviceIdentifierForVendor":"1430BF15-39E5-5DA4-A521-6D0A0440CBD5","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.microsoft.Outlook",
"crashReporterKey" : "01B02D73-EF2F-8013-FAB1-E597F99A18B0",
"codeSigningID" : "com.microsoft.Outlook",
"codeSigningTeamID" : "UBF8T346G9",
"codeSigningFlags" : 570495745,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 0,
"bridgeVersion" : {"build":"20P5058","train":"7.5"},
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"code":1,"flags":518,"namespace":"DYLD","indicator":"Library missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Library not loaded: @rpath\/ADAL4.framework\/Versions\/A\/ADAL4","Referenced from: <1D8C2DDC-F3B5-3CB5-800B-F9B9004223DC> \/Applications\/Microsoft Outlook.app\/Contents\/MacOS\/Microsoft Outlook","Reason: tried: '\/usr\/lib\/swift\/ADAL4.framework\/Versions\/A\/ADAL4' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/ADAL4.framework\/Versions\/A\/ADAL4' (no such file), '\/Applications\/Microsoft Outlook.app\/Contents\/MacOS\/..\/Frameworks\/ADAL4.framework\/Versions\/A\/ADAL4' (code signature invalid in <52B714CF-CDC7-3FF3-B1C4-E18AFFEC7118> '\/Applications\/Microsoft Outlook.app\/Contents\/Frameworks\/ADAL4.framework\/Versions\/A\/ADAL4' (errno=1) sliceOffset=0x00004000, codeBlobOffset=0x000CCCA0, codeBlobSize=0x0000A1C0), '\/usr\/lib\/swift\/ADAL4.framework\/Versions\/A\/ADAL4' (no such file, not in dyld cache), '\/System\/Volumes\/Preboot\/Cryptexes\/OS\/usr\/lib\/swift\/ADAL4.framework\/Versions\/A\/ADAL4' (no such file), '\/Applications\/Microsoft Outlook.app\/Contents\/MacOS\/..\/Frameworks\/ADAL4.framework\/Versions\/A\/ADAL4' ("]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":16829,"threadState":{"r13":{"value":140701947525344},"rax":{"value":33554953},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":1},"rsi":{"value":1},"r8":{"value":140701947524320},"cr2":{"value":4442615808},"rdx":{"value":140701947525344},"r10":{"value":129},"r9":{"value":0},"r15":{"value":6},"rbx":{"value":0},"trap":{"value":133},"err":{"value":33554953},"r11":{"value":582},"rip":{"value":140703315950658,"matchesCrashFrame":1},"rbp":{"value":140701947524288},"rsp":{"value":140701947524216},"r12":{"value":129},"rcx":{"value":140701947524216},"flavor":"x86_THREAD_STATE","rdi":{"value":6}},"frames":[{"imageOffset":441410,"symbol":"__abort_with_payload","symbolLocation":10,"imageIndex":2},{"imageOffset":548823,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":82,"imageIndex":2},{"imageOffset":548873,"symbol":"abort_with_payload","symbolLocation":9,"imageIndex":2},{"imageOffset":43248,"symbol":"dyld4::halt(char const*)","symbolLocation":375,"imageIndex":2},{"imageOffset":31601,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":4526,"imageIndex":2},{"imageOffset":25533,"symbol":"start","symbolLocation":1805,"imageIndex":2}]}],
"usedImages" : [
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"size" : 25706496,
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"vmSummary" : "ReadOnly portion of Libraries: Total=204.8M resident=0K(0%) swapped_out_or_unallocated=204.8M(100%)\nWritable regions: Total=8596K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8596K(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8192K 1 \nVM_ALLOCATE 8K 2 \n__DATA 2907K 4 \n__DATA_CONST 1588K 3 \n__DATA_DIRTY 7K 1 \n__LINKEDIT 179.4M 4 \n__TEXT 25.4M 3 \ndyld private memory 260K 2 \nshared memory 4K 1 \n=========== ======= ======= \nTOTAL 273.4M 22 \n",
"legacyInfo" : {
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"logWritingSignature" : "7299098040439c2dd7dd1d9a7355cafb8126edef",
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