Users' password has expired in AD but they are still able to access Teams and Outlook

Copper Contributor

Good morning everyone! 


I had a user whos password expired in AD, but they were still able to access their Teams and Outlook. Is this because they were not logged out when their password expired? If so, how do I log the user out of everything upon password expiration.


If there is another reason please let me know!


Thanks everyone :)

2 Replies


Hello !

Go to Admin Central and select Users-Active Users. You can click on the User you want and once the Window of the User opens you can find the Sign-out option, where there is the highlighted option to select Sign Out of all Sessions.

Hope this helps!




Please try to initiate sign out from Admin center: Home > Active Users